Refunds & Cancellations

Any alteration/cancellation of a booking must be received in writing by the Supplier. Any amendment to an online booking or to a booking in respect of which payment was made by credit card will result in a charge of a £3 administration fee.

On cancellation of an Individual cruise/tour booking the Client shall be entitled to a refund of 80% of any price paid if notice of cancellation is received at least 24 hours prior to the cruise/tour date. If notice of cancellation is received 24hrs or less prior to the cruise/tour date, the Client shall not be entitled to a refund.

Proof of purchase required.